Before you can downgrade your current payment plan to a lower plan, you need to manually alter and delete your current plans team rooms and members to ensure compliance to lower level plan mandated guidelines (Refer Plans & Pricing page for plan details).
Note: Only Users who have a role of ADMIN within the same team can downgrade a payment plan.
To downgrade your EmuCast payment plan from 'Pro' or 'Enterprise' Plans to the 'Basic' Plan.
Step 1: Go to www.emucast.com or your open your EmuCast client application.
Step 2: Select 'Sign in' (note: EmuCast client app will automatically take you straight to the EmuCast web app after Sign In)
Step 3: Click on 'Settings'.
Step 4: Select 'Plan & Payments' to open your current Plan and Payment information
Step 5: Under Plan Info click 'Change Plan' to open Plan & Pricing page
Step 6: On Plan & Pricing page click Basic Plan 'SELECT'.
To downgrade your EmuCast payment plan from 'Enterprise' Plans to either 'Pro" or 'Basic' Plans.
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